Privacy Policy

1. Introduction and Scope

This policy applies to information collected through our website and through enquiries submitted using our website forms. It describes the types of information that may be collected, how that information may be used, and the choices available to visitors.

Where applicable law requires consent for particular data-processing activities, we will seek consent as required.

2. Information We Collect

When you submit an enquiry, you may provide information such as your name, email address, WhatsApp or telephone number, course or retreat interest, preferred batch or dates, and any message you choose to include.

Technical information may also be collected when you browse the website. Depending on the services and settings in use, this may include browser and device details, pages visited, referral information, interactions with website elements, IP address, and approximate location derived from technical data.

Please avoid including sensitive personal information in general enquiry forms unless it is necessary for your request.

3. How We Use Your Information

Information may be used to:

• Respond to course and retreat enquiries.
• Provide information about programs, batches, fees, accommodation, and related arrangements.
• Communicate with you about the enquiry you submitted.
• Maintain, troubleshoot, and improve the website.
• Understand visitor activity and website performance.
• Measure advertising performance and campaign effectiveness where the relevant tools are configured.
• Help protect the website and address misuse or technical issues.
• Meet applicable legal obligations.

Our website does not accept online payments. Any separate payment or booking arrangements are handled outside the website.

4. Enquiry Forms and Communications

When you submit a form, the information you provide may be processed through the website, its form handler, email services, hosting provider, or other technical services involved in delivering your enquiry to the school.

If you contact us through WhatsApp or another third-party communication service, that service's own terms and privacy practices may also apply.

Submitting an enquiry does not, by itself, confirm a course or retreat booking.

5. Cookies, Analytics and Website Technologies

The website uses or may use analytics, tag-management, advertising, and website-interaction tools, including Google Analytics 4, Google Tag Manager, Meta Pixel, and Microsoft Clarity.

Depending on configuration, these services may use cookies, pixels, tags, scripts, or similar technologies to measure visits, understand interactions, assess advertising performance, and improve the website.

The information collected depends on the tools enabled, their settings, the pages visited, and your browser or device. Third-party providers may process information under their own privacy policies.

You may be able to manage cookies through your browser settings and any consent controls provided on the website. Where consent is required by law, the relevant technologies should be used in accordance with those requirements.

6. Sharing Information with Service Providers

Information may be handled by service providers that support website hosting, form processing, email delivery, analytics, tag management, advertising measurement, or website-interaction analysis.

Information may also be disclosed where required by law or where reasonably necessary to address security issues, protect users, or protect legal rights.

The information processed by each provider depends on the services in use and their configuration.

7. Data Storage, Security and Retention

Enquiry information may be retained for as long as reasonably necessary to respond to requests, maintain relevant communication records, manage related arrangements, meet legal obligations, or address disputes.

Technical and analytics information may be retained according to the settings and retention practices of the relevant systems and service providers.

Reasonable steps should be taken to protect personal information against unauthorised access, loss, misuse, or alteration. However, no website or electronic transmission can be guaranteed to be completely secure.

8. Your Privacy Rights and Choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information, withdraw consent where processing is based on consent, or raise a concern about how your information is handled.

You can email us using the contact details below to make a privacy-related request. We may need to verify your identity, and some information may need to be retained where the law requires it.

You may also be able to manage certain cookies through your browser or website consent controls, where available.

9. Third-Party Links

Our website may link to third-party websites, social media platforms, or communication services. These services operate under their own terms and privacy policies.

We do not control the privacy practices of external websites. Review their policies before submitting personal information through them.

10. Children's Privacy

Our website is not intended to knowingly collect children's personal information through general enquiry forms without appropriate authorisation where required by law. If you believe a child has submitted personal information inappropriately, please contact us so the matter can be reviewed.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes to the website, the services or tools used, our practices, or applicable legal requirements. Updates will be published on this page alongside a revised last-updated date.